Green Treez Company Policies
Refund Policy
Feel free to email us at info@greentreezcompany.com if you have an issue.
Refunds are possible if the product is unopened. Shipping costs will not be refunded. If the products are opened, we will not refund your purchase for any reason. You agree to ensure payment for any items. When purchasing a physical good, You agree to provide Us with a valid email and shipping address, as well as valid billing information. Green Treez Company reserves the right to reject or cancel an order for any reason, including errors or omissions in the information that You provide to us. If We do so after payment has been processed, We will issue a refund to You in the amount of the purchase price. We also may request additional information from You prior to confirming a sale, and We reserve the right to place any additional restrictions on the sale of any of Our products.
Shipping Policy
All orders will be shipped within 3-4 business days from the date when order is placed. Most orders are shipped within 24 hours. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Once your order has shipped, you will receive an email confirmation with your tracking number. Green Treez Company is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Green Treez Company is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. We currently ship within the United States only.
Due to Δ8THC either being illegal or not explicitly legal according to state laws, this product does not ship to the following states: Alaska, Arizona, Arkansas, Colorado, Delaware, Idaho, Iowa, Illinois, Kansas, Kentucky, Mississippi, Minnesota, Massachusetts, Michigan, Nebraska, Nevada, New York, North Dakota, Rhode Island, Utah, and Vermont.
Privacy Policy
SECTION 1 - WHAT WE DO WITH YOUR INFORMATION
Personal information such as your name, address, and email address you give us is collected upon purchase of a product from our store.
Your computer’s internet protocol (IP) address is automatically received and provides information to learn about your browser and operating system.
Your email may be used for email marketing relative to our store (deals, news, etc.).
SECTION 2 - CONSENT
How do you get my consent?
Consent is given upon your order, personal and credit card information for payment, arrangement for delivery, or a return. We imply that you consent to our collection and use for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
We respect our customers’ privacy. Contact us at info@greentreezcompany.com if you would like to withdraw consent for us to contact you, continue collection, or cease use or disclosure of your information. We may disclose your personal information only if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways (PAYPAL) and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
Your personal information may be handled differently by a third party provider. We recommend you read their privacy policies so you can understand their processes.
You and Green Treez Company may be located in other jurisdictions than said providers. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Our Privacy Policy and Terms of Service only govern the visitors of this website, and doesn’t apply when you leave this site (Redirected to third party site, applications, etc.).
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being viewed.
SECTION 6 - SECURITY
Precautions and care is involved to protect your personal information. We follow industry standards to ensure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not. Shopify's default and third-party cookies are also included.
_ab - Used in connection with access to admin.
_secure_session_id - Used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected.
_shopify_country - For shops where pricing currency/country set from GeoIP, that cookie stores the country we've detected. This cookie helps avoid doing GeoIP lookups after the first request.
session_shopify_m - Used for managing customer privacy settings.
_shopify_tm - Used for managing customer privacy settings.
_shopify_tw - Used for managing customer privacy settings.
_storefront_u - Used to facilitate updating customer account information.
_tracking_consent - Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region.
c - Used in connection with checkout
cart - Used in connection with shopping cart
cart_currency - Set after a checkout is completed to ensure that new carts are in the same currency as the last checkout.
cart_sig - A hash of the contents of a cart. This is used to verify the integrity of the cart and to ensure performance of some cart operations.
cart_ts - Used in connection with checkout.
cart_ver - Used in connection with shopping cart
checkout - Used in connection with checkout.
checkout_token - Used in connection with checkout.
dynamic_checkout_shown_on_cart - Used in connection with checkout.
hide_shopify_pay_for_checkout - Used in connection with checkout.
sessionkeep_alive - Used in connection with buyer localization.
master_device_id - Used in connection with merchant login.
previous_step - Used in connection with checkout.
remember_me - Used in connection with checkout.
secure_customer_sig - Used to identify a user after they sign into a shop as a customer so they do not need to log in again.
shopify_pay - Used in connection with checkout.
shopify_pay_redirect - Used in connection with checkout.
storefront_digest - Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected.
tracked_start_checkout - Used in connection with checkout.
checkout_one_experiment - Used in connection with checkout.
sessioncheckout_session_lookup - Used in connection with checkout.
checkout_session_token_<<id>> - Used in connection with checkout.
Reporting and Analytics
_landing_page - Track landing pages.
_orig_referrer - Track landing pages.
_s - Shopify analytics.
_shopify_d - Shopify analytics.
session_shopify_fs - Shopify analytics.
_shopify_s - Shopify analytics.
_shopify_sa_p - Shopify analytics relating to marketing & referrals.
_shopify_sa_t - Shopify analytics relating to marketing & referrals.
_shopify_y - Shopify analytics.
_y - Shopify analytics.
_shopify_evids - Shopify analytics.
session_shopify_ga - Shopify and Google Analytics.
Shopify’s websites
When visitors load Shopify’s websites, we generally place the following Shopify cookies:
Cookies Necessary for the Functioning of the Sites
_Brochure_session - Used in connection with browsing through site.
checkout - Used in connection with Pay checkout on shop.app.
signed_in - Used in connection with Shop login.
user - Used in connection with Shop login.
Reporting and Analytics
_landing_page - Tracks landing pages.
_orig_referrer - Tracks landing pages.
_s - Shopify analytics.
_session_id - Shopify analytics
_shopify_s - Shopify analytics.
_shopify_sa_t - Shopify analytics relating to marketing & referrals.
_shopify_uniq - Shopify analytics.
_shopify_y - Shopify analytics.
_y - Shopify analytics.
_assignment - Shopify analytics
ab_test_ - Shopify analytics.
cart_sig - Shopify analytics.
ki_r - Shopify analytics.
ki_t - Shopify analytics.
Additionally, we use pixels and tags from the following third parties, which may in turn place cookies:
Cookies Necessary for the Functioning of the Sites
Cloudflare - Shopify uses Cloudflare Network as a Service for edge routing.
https://www.cloudflare.com/privacypolicy/
Reporting & Analytics
Alexa Metrics - We use Alexa Metrics to help measure how users interact with our websites.
https://www.alexa.com/help/privacy
Bizible - We use Bizible to help measure how users interact with our websites.
https://documents.marketo.com/legal/privacy/
Bugsnag - We use Bugsnag to help us troubleshoot and fix issues with our websites.
https://docs.bugsnag.com/legal/privacy-policy/
Chartbeat - We use Chartbeat to help measure how users interact with our websites.
https://chartbeat.com/privacy/Crazy Egg - We use Crazy Egg to help measure how users interact with our websites.
https://www.crazyegg.com/privacy
Datadog RUM - We use Datadog RUM to help measure how users interact with our websites.
https://www.datadoghq.com/legal/privacy/
DC Analytics - We use DC Analytics to help measure how users interact with our websites.
https://dcanalytics.dcmn.com/privacy-policy
Facebook Pixel - We use Facebook Pixel to help measure how users interact with our websites.
https://www.facebook.com/privacy/explanation
Fullstory - We use Fullstory to help measure how users interact with our websites.
https://www.fullstory.com/legal/privacy/
Google Analytics - We use Google Analytics to help measure how users interact with our websites.
https://policies.google.com/privacy
Google Tag Manager - We use Google Tag Manager to help manage analytics vendors.
https://policies.google.com/privacy
Hotjar - We use Hotjar to help measure how users interact with our websites.
https://www.hotjar.com/legal/policies/privacy
iSpot - We use iSpot to help measure how users interact with our websites.
https://www.ispot.tv/terms-of-service
KissInsights - We use KissInsights to help measure how users interact with our websites.
https://signin.kissmetrics.com/privacy/
LinkedIn Insight Tag - We use LinkedIn Insight Tag to help measure how users interact with our websites.
https://www.linkedin.com/legal/privacy-policy
New Relic - We use New Relic to help measure how users interact with our websites.
https://newrelic.com/termsandconditions/privacy
Optimizely - We use Optimizely to help us test improvements or changes to our websites.
https://www.optimizely.com/privacy/
Pinterest Analytics - We use Pinterest Analytics to help measure how users interact with our websites.
https://policy.pinterest.com/privacy-policy
Segment - We use Segment to help measure how users interact with our websites.
https://segment.com/legal/privacy/
Snapchat - We use Snapchat to help measure how users interact with our websites.
https://snap.com/privacy/privacy-policy
Speedcurve Lux - We use Speedcurve Lux to help measure how users interact with our websites.
https://speedcurve.com/terms/Taboola - We use Taboola to help measure how users interact with our websites.
https://www.taboola.com/policies/privacy-policy
TealiumWe use Tealium to help manage analytics vendors.
https://tealium.com/privacy/TikTok - We use TikTok to help measure how users interact with our websites.
https://www.tiktok.com/legal/privacy-policy?lang=en
Twitter - We use Twitter to help measure how users interact with our websites.
https://twitter.com/en/privacyYelp Audience Platform - We use Yelp to help measure how users interact with our websites.
https://terms.yelp.com/privacy/en_us/20200101_en_us/
Advertising
Microsoft Advertising - We use Microsoft Advertising to deliver targeted advertisements to individuals who visit our websites.
https://privacy.microsoft.com/en-ca/privacystatement
Drift- We use Drift to help us with conversational marketing to customers while they visit our websites.
https://www.drift.com/privacy-policy/
Facebook Custom Audiences - We use Facebook Custom Audiences to deliver targeted advertisements to individuals who visit our websites.
https://www.facebook.com/policy.php
Google - We use Google Ads to deliver targeted advertisements to individuals who visit our websites.
https://policies.google.com/privacy
Hubspot - We use Hubspot to manage our relationships with our customers.
https://legal.hubspot.com/privacy-policy
Intercom - We use Intercom to manage our relationships with our customers.
https://www.intercom.com/terms-and-policies#privacy
Marketo - We use Marketo to manage our relationships with our customers.
https://documents.marketo.com/legal/privacy/
Outbrain - We use Outbrain to deliver targeted advertisements to individuals who visit our websites.
https://www.outbrain.com/privacy
Quora - We use Quora to deliver targeted advertisements to individuals who visit our websites.
https://www.quora.com/about/privacy
Reddit - We use Reddit Ads to deliver targeted advertisements to individuals who visit our websites.
https://www.reddit.com/help/privacypolicy
SourceKnowledge - We use SourceKnowledge to deliver targeted advertisements to individuals who visit our websites.
http://www.sourceknowledge.com/privacy
Yahoo Japan Ads - We use Yahoo Japan Ads to deliver targeted advertisements to individuals who visit our websites.
https://about.yahoo.co.jp/common/terms/
Social Media & Content
Disqus - We use Disqus to provide commenting capabilities on posts on our websites.
https://help.disqus.com/terms-and-policies/disqus-privacy-policy
Facebook Connect - We use Facebook Connect to allow visitors to our website to interact with and share content via Facebook’s social media platform.
https://www.facebook.com/policy.php
Gravatar - We use Gravatar to allow visitors to our websites to create avatars.
https://en.gravatar.com/site/privacy
Twitter - We use Twitter to allow visitors to our website to interact with and share content via Twitter’s social media platform.
https://twitter.com/en/privacyWistia - We use Wistia to display video content.
https://wistia.com/privacy
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at 21 yrs or older.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
Review this policy frequently as we reserve the right to modify it at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@greentreezcompany.com